About Us

JenniferHi there, I’m Jennifer but most call me Jen, the owner and lead travel advisor at About the Memories Travel. I’m so glad you’re here.
When I started this agency in 2020, my goal was simple: to help people create unforgettable memories through thoughtfully planned travel experiences. I’ve always believed that the best part of any trip isn’t just the destination, it is the shared moments along the way.

What began as my personal passion quickly grew into a team of experienced and enthusiastic travel advisors who share that same commitment. Today, About the Memories Travel is proud to be a trusted partner for families, couples, and groups looking to explore the world stress free.

Why work with us?

Because you deserve more than just a trip, you deserve a personalized experience. We’re not a booking engine or a call center. We’re real people who care deeply about making your vacation smooth, meaningful, and memorable.

As your travel advocate from the first idea to your return home, we take care of the research, reservations, and all the details in between. Our advisors know the industry, stay up to date with destinations and resorts, and use that insight to match you with the vacation that fits your needs, not just what’s trending. And the best part? The supplier doesn’t charge you an additional fee for planning your vacation with us!

We Never Stop Learning

At About the Memories Travel, we take professional development seriously. Our advisors participate in extensive training, attend on-location experiences, and constantly explore new destinations so we can offer firsthand advice. For us, travel isn’t just something we book, it’s something we live and breathe.

What We Plan

While we have a special love for Disney destinations, our expertise goes far beyond the theme parks. We plan:

  • Cruises of all kinds and destinations
  • All-inclusive resorts for families or adults
  • Luxury escapes and romantic getaways
  • Weekend trips and custom itineraries
  • Multi-generational and group travel

Whether you’re dreaming of palm trees, castles, or cobblestone streets, my team and I are here to help you create something truly special. Let us take the stress off your plate so you can focus on what matters most, making memories.

We can’t wait to help you plan your next adventure.

Warmly,
Jen, Founder & Lead Travel Advisor

When you work with someone from our team you are working with the best because we value your partnership and truly care about the memories you are about to make.  This team truly believes in the magic of time spent together while on vacation.

Thank you, Jennifer Filling!

~ We love working with Jen! She makes cruise planning so simple and stress free. Always sending reminders for important dates and recommendations for an enjoyable trip. We recommend her to anyone we can. – Angelo

~ Jen is our favorite trip planner! This trip was extra special as we celebrated a lot of big things: my husband’s birthday, our son’s first time to Jamaica, and our new baby on the way! Jen helped us plan a beautiful family/maternity photo shoot during our stay and it turned out amazing. As always, she helped create memories we will never forget! – Tiffany

~ We have used Jennifer Filling twice now for Disney vacation planning for our first and second trips. We seriously couldn’t have done it without her. She equipped us to navigate the very complicated world of the parks and apps and all the things Disney has to offer. I highly recommend her to anyone that feels overwhelmed by the daunting task of planning a vacation to a Disney park. – Karen

~ I can not thank Jen enough for being such an amazing planner to work with. This was my third time working with her and we will definitely be using her again. She made planning such a breeze and her advice for the parks and booking everything was so helpful. My family had such an amazing week and definitely can’t wait for more trips! – Megan

~ We appreciate Jen’s knowledge of different cruise lines and that she speaks from first hand experience. Her constant travels and exploring new ships, itineraries and various cruise lines allows her to recommend what works best for our preferences. We love working with her and she has never steered us wrong! – Melanie

Thank you, Julie!

~ This was our first Disney Cruise and I was definitely overwhelmed when thinking of the planning. Julie handled the details and she sent me lots of updates, tips and reminders! It took a lot of stress off and we felt very knowledgeable and prepared for a wonderful cruise. We celebrated my daughter’s graduation from high school and it was an amazing trip! – Allison

~ Not sure where to begin! We were so stressed just thinking about going to Disney with our family, but Julie addressed every detail and question right up until our trip (and some during our trip) so. thoroughly that once we arrived, the trip felt surprisingly relaxing, fun and not overwhelming or stressful at all (which was a huge and pleasant surprise). WE were so well prepared for each day and park that it could not have gone smoother. Definitely one of, if not our top, family vacation we have ever taken! – Katie

~ Julie was amazing! She was able to book us adjoining balcony rooms so the cousins could hang together, advised us on our excursions which all turned out to be wonderful, told us when to reserve shows and start online check-in… all things we probably would’ve been late doing if it wasn’t for her! She was a wealth of information and made our trip super easy! She was always checking in on us and answering questions very quickly. We would definitely use her again for our vacation planning and booking! – Sarah

~ Our planner Julie was the MVP of our trip! Every single suggestion was spot on and she made our first Disney experience more than we could have ever asked for. I felt like we were friends after a year of planning and I cannot wait to book our next trip just to work with her again. She is attentive, fun, organized and went above and beyond to ensure we had a magical week. – Shannon

~ Julie was so helpful in planning our honeymoon. We gave her multiple ideas / destinations that we were looking at. She came up with options that all looked amazing. Julie made this a seamless vacation that I have nothing but good things to say!! I will definitely be going thru Julie again for future vacations! – Caylee

Thank you, Mackenzie!

~ We have used Mackenzie several times for trip planning to Disney. We appreciate her responsiveness, knowledge, professionalism and overall I would recommend again and again. I trust her to know what is best for me and my family and what we are needing. We usually have the next trip planned before the current one is done because of her. – Lisa

~ What truly made this trip unforgettable was how smooth and stress-free everything was—thanks to our travel agent Mackenzie. The resort was perfect, the itinerary was spot-on, and all those helpful tips made a huge difference. We had a blast!! – Kristen

~ We were as prepared as possible for our first cruise! Mackenzie answered every single question we had, and even texted with me when I had questions onboard. Had such a great time that we booked a bounce back offer! – Ashley

~ Mackenzie really is the best. She does everything with excellence and it feels like whenever I contact her she stops what she is doing and addresses our every need! – Hal

~ I honestly don’t know how people travel without the peace of having someone like Mackenzie plan their trips. Our flights changed and she updated everything for us, we didn’t have to worry about anything while we were there or getting ready to leave. We had only done one other all inclusive a few times and was nervous about trying something new, but she kept us at ease the whole time. It truly was such a relaxing vacation because of her planning! – BJ

Thank you, Becky!

~ Becky made what would have been a very overwhelming process so much easier! We depended very heavily on her insights into which resorts and restaurants would align with our group’s interests and her recommendations were all spot on! I appreciated her checking in with us as the window of opportunity for dining reservations and Lightning Pass purchases came up. We had a wonderful vacation and it wouldn’t have been so much fun without her guidance. – Mary

~ Becky was amazing to work with. She went above and beyond to make sure we had a great trip – even working through and around Universal system issues. I will definitely work with Becky again and highly recommend her! – Jennifer

~ Becky at “About the Memories Travel” is absolutely incredible! I’ve had the pleasure of working with her twice now, and I will definitely be turning to her for my next trip. As someone new to the world of Disney, I ask a lot of questions, and I truly appreciate all of her expertise and assistance in curating the most amazing experiences. During my recent trip to Europe, I had the spontaneous opportunity to spend a few days in Paris, and I reached out to Becky at the last minute to help me plan a trip to Disneyland Paris. She went above and beyond to secure an on-site hotel room, book reservations at some highly sought-after restaurants, and even ensured that I got to see Minnie Mouse in her adorable royal attire. If you’re planning your next memorable adventure, I highly recommend working with Becky and the team at “About the Memories Travel.” They truly know how to create magical experiences! – Michele

~ Becky Popelka was the best travel planner. She was very informative about all things Disney and very responsive to any inquiry. Our whole trip went so smoothly because of Becky! Thank you! – Amy

~ Everything was great, but the real success of our trip was due to Becky’s preplanning. No question was considered too silly to look into. I will recommend her highly to any of my friends taking their grandchildren there. She’s the BEST! – Jeannie

Thank you, Jen M.!

~ Jennifer was amazing!! She was very generous and understanding of everything we wanted! I am so thankful for her and all her hard work into making our trip so magical!! – Charity

~ Jen is extremely helpful and very knowledgeable. She helped me plan my trip from beginning to end and was great at communicating throughout the planning process. I have already recommended her to my friends and family for their future trips. I will definitely use Jen again. – Holly

~ We loved working with Jen! She was very organized and communicative. She helped us every step of the way, and was quick to respond to all of our questions. Our first family trip to Disney went very smoothly, and we owe it to her! – Julie

~ We can’t recommend Jenn enough! She took all of the stress out of planning and was so supportive during our trip! She would send reminders and tips each day. We will absolutely use her again!! – Kate

~ Jen was amazing! I knew absolutely nothing about Disney before our trip and Jen took care of everything. She gave me a general sense of what to do/how to plan our days ahead of our trip but the best part of working with Jen was her responsiveness and willingness to work while we were there. I was totally overwhelmed with options and wanted to maximize our time so she was such a good resource to have. She was so responsive and strategic. She also gave real advice and advised on things that were not worth the money or were overrated (which I truly appreciate). It was an amazing trip that I will remember forever … and I’m already thinking about the next one?? I’ll definitely work with Jen again!! – Marisa

Thank you, Sara!

~ Sara planned an amazing trip for our group of twelve to Washington DC. We packed in so much fun but we were still able to have down time and relax a little. I really enjoyed the way she made sure all the events were in close proximity of one another so we didn’t spend too much time in transit. She did an amazing job, and she even took time to meet with us prior to the trip to answer any questions we had.  – Neesa

~ Sara was excellent to work with! She answered all of my questions and went above and beyond to make sure that our answers were complete and thorough! Communicating with her was always easy and her responses were quick. We had such a great time on our cruise and will definitely use Sara with bookings in the future! – Kristi

~ Sara’s experience, thoughtfulness, and dedication were so evident in our trip. We knew she’d be the perfect person to plan our honeymoon. And since we picked Disney World as our destination, there were plenty of items to account for. Not only did she help us plan out our days at parks, dining reservations, accommodations, and making time for rest and relaxation, but she also ensured that we took full advantage of any special deals that were available. Sara made our honeymoon the special celebration we had dreamed of, and we can’t wait to book our anniversary trip with her soon! – Russ

~ Sara Hall planned every detail of our Disney trip, and she went above and beyond to help make everything perfect for us. Her expertise about all things Disney left us with nothing to worry about. We were able to just enjoy the parks and make magical memories as a family. Sara booked our hotel room, helped us decide about meal planning, suggested restaurants and even food! She helped map out which rides to ride at times that were less busy, and included pointers on where to stand to watch parades and shows. She scheduled our lightning pass rides, so we knew what to book once we had used each pass. It was by far the best trip we have ever had to a theme park!! We didn’t have long waits. We didn’t spend extra money. We had the time of our lives!! Would recommend Sara and About The Memories Travel to everyone! – Amy

~ We saw so much in just four days-thanks to Sara’s amazing planning! She even suggested great places to eat between our timed tickets. We couldn’t have done it without her! – Stephanie

Thank you, Cheryl!

~ Cheryl has planned two different vacations with us and her insight, attentiveness, and care she showed for our family has been imperative! She took care of every detail and ensured that we were well prepared to make the most of each trip. She is wonderful! – Tanya

~ Cheryl always makes our family vacation planning simple, easy and we know we are going to have an amazing time. She is the best! – Matthew

~ Cheryl has planned several trips for me, the last two being Disney cruises. I loved how simple she made the entire process, how she got to know me and my family and made reservations and recommendations that knocked the experience out of the water. We loved the cruise, had a blast on both trips, and didn’t have anything to worry about or second guess. My Disney experiences without Cheryl left me wanting a vacation from my vacation. But with her, it was simple smooth sailing. – Misty

Thank you, George!

~ George is very knowledgeable and helped plan a Disney Cruise and a Walt Disney World trip. Will continue to use his services. – Kelly

~ George has been great to work with. We have booked with him before and will in the future. – Skylar

~ We loved having a solid agenda planned for us. – Chris